Portland, oregon


Joshua Andrew Hennessy

Lead Stylist/Director of Color/Education

Born and raised in Baltimore, Md, Joshua learned his trade at the Robert Paul School of Cosmetology. He went on to hone his craft by completing the Master Color Expert program with Wella, the Vidal Sassoon cutting class and the Kevin Murphy cutting and styling classes. His decision to move to Portland to be closer to nature meant we were fortunate to have him join the team, where demonstrates his passion of creating with his hands and bringing joy through people’s hair. Joshua loves the art of hair color and the way it brings delight into clients lives. Joshua loves to hike and camp, cultivating his house plants and garden, playing the piano and going to shows.

INSTA: @j.andrew_hair


Lacey Burgess

lead Stylist

Lacey is currently not accepting any new clients.

Lacey was born in here Portland, and returned to the city after growing up in Michigan. Graduating from the Aveda Institute, Lacey loves the creativity of hair and the ever-changing and evolving techniques available for her to learn and master.

Lacey loves to travel and to read, and enjoys shopping for plants, spending time with her adorable puppies and friends and family. She loves to watch true crime shows and documentaries, going kayaking and listening to music, mostly to Frank Ocean and Tom Petty.

INSTA: @laceyannaartistry


Heidi Townsend

brand manager Portland & bend

Heidi has worked in salons for over 10 years, beginning her career in Orange County, CA and multiple L.A locations, overseeing the front desk of the salon. Heidi quickly rose to management positions both in SoCal and here in Portland, finally moving to Gold + Arrow in 2017. 

Heidi’s passion for client satisfaction is matched only by the excitement she feels in furthering the growth and development of the Gold + Arrow team, taking pride supporting with the education and training of this talented team.


Natalina Auchter


Natalina comes to us from her home town of Grand Rapids, Michigan, moving to Portland to experience a different way of life here in the Pacific Northwest. Driven, passionate & thoughtful, Natalina takes pride in driving for every service to be considered and personalised to each client.

Outside of the salon, she loves to hike in the PNW with a true crime podcast, always with a pocket full of See's hard candies. 


Michelle Mulcahy


Raised in San Jose CA, Michelle studied cosmetology at Santa Barbara City College. Her unique style and skills were honed by working in some of the top salons in Santa Monica. After 8 years, she moved to Portland to be closer to family. With her meticulous attention to detail, she creates the best cut and color for your specific lifestyle, aiming to bring that little bit of lived-in, California sun-kissed hair to her Portland clients. Michelle is Hotheads Hair Extension certified, abc Cut certified at Vidal Sassoon, Brazilian Blowout certified and has also studied under a ‘dry cut’ mentor.

When not doing hair, she enjoys hiking in the PNW with her dog Odin, spending time with family, and exploring all the culinary diversity Portland has to offer. 

INSTA: @hairbyshelly320

Bend, oregon

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Lorre Jones


Lorre is true Oregonian with a love for the outdoors, calling Bend her home for the past 16 yrs. She enjoys snowboarding and skate skiing in the winter and camping, fishing, hiking and swimming in the Summer.  

Getting to know her clients and being able to customize a treatment plan that best suits them is key for Lorre, and being able to transform a clients skin into beautiful, healthy glowing skin is most rewarding. Lorre believes investing in your skin is a benefit that lasts a lifetime .

Lorre graduated from Premiere Aesthetics Institute in Bend, specializing in sugaring, microdermabrasion and dermaplaning and is always looking to increase her knowledge and training through the latest technology, products and services.

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Malie Neese

stylist/salon Manager

Malie was born and raised in Casper, Wyoming, graduating from the Basics School of Beauty in high school, before working in 2 cities in Wyoming as a cosmetologist for 4 years. At 20, she moved to Stirling, Scotland for school, allowing her to travel around Europe to become well acquainted with different types of fashion and styles.

Malie moved to Bend for graduate school to become a school counselor. Malie is passionate about building clients’ self-esteem and confidence, being able to construct stable foundations for relationships with clients in the community. Outside of traveling, Malie is an avid ice hockey fan, former university lacrosse athlete, watersport enthusiast, painter, and musician.

INSTA: @maliemadepublic

Kaity Saunders


After leaving her home region of sunny Orange County, CA, Kaity has truly felt at home relocating to Bend, OR. Longing for all of the four seasons & an active lifestyle for her daughter & husband, she decided Bend was the perfect place. Kaity spent 7 years of her career building & serving her clientele in Newport Beach, CA, while traveling across the U.S specializing in wedding color & styling. She has been featured in many Bridal magazines such as The Knot and Wedding Wire. She’s overjoyed to be a part of the team at Gold+Arrow where she can continue the education of her craft, her passion for styling & love for blonding. Kaity truly takes pride in creating a relaxing ambience & building a genuine relationship with her clients, to understand what style most fits their lifestyle. Whether creating the summer sun-kissed blonde, or the rich fall brunette, she loves to create a timeless look for people to feel their best.

INSTA: @muah_kaity